To do this press the Windows + X keys at the same time. Once you have cleared up the limited connectivity verify you have the latest network adapter driver installed. In some cases a second complete shutdown may be required to resolve the problem.
After powering up the notebook check the network connection status. Holding down the shift key is required to perform a complete shutdown. Next while holding the Shift key down tap or click shut down. To perform a complete shutdown move your mouse to the left-hand corner of the screen and right-click the Start button or press Windows logo key+X on the keyboard. If the troubleshooter does not resolve the problem a complete shutdown of the computer may be necessary. Go through the troubleshooter which will reset the networks adapters and diagnose the problem. Select Troubleshoot problems from the menu. From the task bar, on the bottom right-hand corner of the screen, right click on the wired or wireless icon with the problem. The Windows Network Diagnostics can be used to identify and resolve most network problems.
However, we are finding cases where the problem is in the PC network control. Typically this type of problem is caused by a bad AP to modem connection or issues with the AP internet access. Generally a limited connectivity message will be displayed for the wireless network connection.
Users may have problems connecting to the internet even when the PC is connected to an Access Point.
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